Network Analyst

Job Title: Network Analyst III
Job Location: Energy Corridor, Houston, Texas
Contract Type: Contract to Full time position
Hours: Monday to Thursday – 7.30am – 5.30pm in office and Friday 7.30am to 11.30am remotely

About the Role:
The Network Analyst, will be a member of the IT Global Networking team at the company’s Houston, office reporting to the Manager – Network Services

This position will work within the clients operations team to support the enterprise network and contribute to projects when needed requiring network expertise.

Actively participate in the planning, design, and implementation of network related projects
Act as an escalation resource for reported network or application performance issues
Manage and support the network monitoring and configuration management software
Provide technical and architectural support for field networks to include industrial switches, routers, and wireless bridges
Assist in developing the overall network strategy for globally
Utilize service portal to manage and create service requests, outages, and change requests
Identify, evaluate and recommend technologies using best practices/industry standards
Identify innovative ways to utilize existing applications and technologies
Forecast and coordinate management of change for scheduled maintenance weekends
Effectively communicate with end users and peers around the world
International and Domestic travel may be required

About You:

  • Extensive design, deployment and troubleshooting experience with large enterprises

  • Strong written and verbal communication skills. The ability to clearly articulate complex issues

  • Project management and customer interfacing capabilities

  • Extensive experience with Palo Alto products including Panorama, PA NextGen Firewalls and Prisma

  • Extensive experience with Cisco routers, switches, firewall and wireless hardware

  • Extensive experience with Solarwinds Network Management suite of applications

  • Extensive experience with Wireshark and packet level analysis and application performance root cause analysis

  • Experience designing and troubleshooting OSPF, EIGRP, BGP, Firewalls, IPSEC/SSL VPNs, DMVPNs, Spanning tree and network security

  • Experienced with software defined networking

  • High level of experience with Cisco Nexus Data Center Architecture

  • High level of experience with Cisco ISE/NAC

  • Working knowledge of SNMP, Netflow, IP SLA and other management protocols

  • Experience working in Oil and Gas Industry – specifically with field support technicians

  • CCNP certification a plus

The successful candidate will exhibit the following behavioural competencies and personal characteristics:
A “Team of Teams” mindset with the objective of aligning your vision, mission, and strategy with the company’s overarching vision, mission, and strategy; A natural desire to work with a sense of urgency and a contrarian spirit; A solid grasp of economic, industry and competitive landscapes; The capability to change and generate process improvements for greater effectiveness and efficiency;

Strength of character, including the highest levels of honesty, integrity, ethics, professionalism, trust, and loyalty; An approachable, likeable personality;
An entrepreneurial mindset with a strong track record of agility and ability to thrive in a dynamic environment;
A hands-on employee who can also see the big picture;
An employee who leads by example, with the energy and ability to work collaboratively across the entire organization;
The agility and flexibility to work in a fast-paced company culture; Confident, while checking ego at the door, and fearless in the face of speaking up to challenge norms or convention; Self-aware with excellent communication skills, both written and oral; and Highly intelligent, intellectually and emotionally, with excellent analytical, strategic, business judgment, and problem-solving skills.

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